MKL Hospitality Group
A guest layer alongside the existing PMS.
Pre-arrival registration, digital check-in, mobile room keys, staff tasks, feedback, OTA pricing and overnight automation in one product.
Read the rollout storyHospitality technology
Less lobby friction. More operational control.
Guest journeys and hotel workflows designed around the property, the people running it and the systems already in place.
9 of 10MKL properties live
12front-desk staff using GMS
100+guests checked in on their own phones
Figures as of September 2026. The rollout began in January 2026 and continues property by property.
01 / Live rollout
A hotel group moving one property at a time.
MKL Hospitality Group is introducing GMS across ten hotels, inns and motels in North Carolina and Virginia.
In their words
“A standard check-in requires a dozen distinct data points. GMS instantly pre-populates existing guest profiles in milliseconds, prompting guests only for what’s missing. Back-office workflows are just as streamlined: verifying guest IDs and signatures for refunds used to be a tedious search—now it’s a single click.”
02 / Operational scope
One guest journey touches the whole hotel.
A polished guest screen is only useful when the underlying staff, data and integration workflows hold together.
Pre-arrival
Registration, verification and guest communication before the lobby.
Digital arrival
Mobile check-in, kiosks and room-access workflows around the property’s operating model.
Hotel operations
Staff tasks, housekeeping coordination, feedback and cross-property visibility.
Connected systems
PMS, payments, OTA and other integrations introduced without casually replacing what already works.
03 / Pricing
Your exact price in 30 seconds. No sales call.
One fixed price per hotel, whatever your room count. You own the system.
Your price
$16,000 one time, including hosting until launch
- System for 1 hotel
- $16,000
- Hotel website
- Maintenance plan, from year 2
- $5,500 a year
Contact us for group pricing.
More than 10 hotels are priced together as one group, not hotel by hotel.
Contact us for enterprise pricing.
A system installed on servers inside your hotel is scoped with your IT team first.
Year-by-year totals
| Year | Your subscription | Owning |
|---|---|---|
| 1 | ||
| 2 | ||
| 3 | ||
| 4 | ||
| 5 | ||
| 6 | ||
| 7 |
Add your monthly PMS bill to see the year owning becomes cheaper.
Hosting is paid by you, directly to a cloud provider in your own country. We show no figure for it because it varies by country and setup.
Price card
One price per hotel for the standard system, in US dollars.
- First hotel
- $16,000 one time, including hosting until launch
- Each further hotel in the same group, up to 10
- $9,000 one time
- Customisation
- These prices are for the standard system. Changes specific to your hotel are quoted on top
- More than 10 hotels
- Contact us for group pricing
- Enterprise, installed on servers inside your hotel
- Contact us for enterprise pricing
- Maintenance plan, optional
- $5,500 per hotel per year, from year 2, if you want us to maintain it. Also covers the website, if taken. Without the plan, fixes and updates are quoted per request
- Hotel website, optional
- $1,500 one time
- Hosting
- Runs on your own system. Paid by the hotel directly to the cloud provider in its own country
What the price covers
- The source code is yoursA white-label system under your own brand, running on your own system. You own the code outright.
- Reservations and front desk
- Housekeeping and maintenance tasks
- Billing and invoices
- Reports and dashboards
- Card paymentsThrough Stripe or Shift4. Either can be swapped for your own gateway at no extra cost, provided it has standard, well-documented APIs. Additional gateways are quoted separately.
- Guest ID verificationThrough your local provider, provided it offers standard APIs. You pay the provider's fees directly.
- Tablet signature at check-inGuests sign registration forms on a tablet. No paper.
- Guest registration recordsFor your country, for example Germany's Meldeschein, the UK foreign-guest record or India's Form C to the FRRO. Set up per country during onboarding.
- German hotels: cash transactions secured with a certified cloud TSEUnder KassenSichV, for example fiskaly or Deutsche Fiskal, set up during onboarding. You pay the TSE provider's fees. No hardware needed.
- Data hosted in your own country
- Three OTA connectionsFor example Booking.com, Expedia or SiteMinder, set up after onboarding and subject to the channel's approval. More connections are quoted separately.
Add-ons, not in the price
- Guest management (GMS)Pre-arrival registration, digital check-in, mobile room keys, staff tasks and guest feedback. Quoted separately.
- Dynamic pricingRules-based rate changes pushed to your connected channels. Quoted separately.
A subscription against owning
| Subscription PMS (e.g. Mews, Cloudbeds) | NSDBytes | |
|---|---|---|
| How you get a price | Fill in a form, wait for a sales call | Published; see it in the calculator |
| What the price depends on | Number of rooms | Number of hotels, not rooms |
| After year 1 | Same subscription every year | Nothing, or the maintenance plan if you want it |
| Card processing fees | Charged separately | Charged separately (Stripe or Shift4) |
Full subscription suites such as Mews Pro and Cloudbeds Experience also include revenue management, distribution to 400 channels, kiosks and AI messaging. Compare against the features you actually use.
A little clarity
Before changing a hotel workflow.
Do you replace the hotel PMS?
Not necessarily. The MKL rollout places GMS alongside SkyTouch. The right approach depends on the property’s systems, integration access and operational goals.
Can rollout happen property by property?
Yes. A staged rollout can reduce operational disruption and create room to learn before the next property changes over.
Can you build guest-facing and staff-facing experiences?
Yes. Hospitality work can include guest registration and check-in as well as staff tasks, property operations and management visibility.
How do you approach guest data and payments?
Security, access control, data flows and third-party responsibilities need to be defined during discovery. Compliance claims should follow the actual architecture and providers selected for the project.
Start wherever you are
Start with the operational bottleneck, not a feature list.
Tell us where guests or staff lose time. We’ll help define the systems, people and rollout decisions around it.