Introduction and services
1. Introduction
NSDBytes, located in Ahmedabad, Gujarat, India, provides IT services globally. By engaging our services, you agree to comply with and be bound by the following terms and conditions. These terms govern the use of our services and form a legal agreement between NSDBytes and the client.
2. Services
NSDBytes offers a range of IT services including, but not limited to, software development, IT consulting, system integration, and technical support. The specifics of the services provided will be outlined in a separate agreement between NSDBytes and the client.
Client responsibilities
3. Client responsibilities
Clients engaging NSDBytes’ services are responsible for providing accurate and complete information necessary for the execution of the agreed-upon services. Timely provision of required resources, access, and approvals is essential for project timelines.
Payments and invoicing
4. Payments and invoicing
Payment terms and amounts will be detailed in the service agreement between NSDBytes and the client. Invoices shall be paid within the agreed-upon timeframe. Failure to make timely payments may result in suspension or termination of services.
Confidentiality and intellectual property
5. Confidentiality
NSDBytes respects the confidentiality of client information and data. All parties agree not to disclose sensitive information obtained during the engagement to any third party without prior written consent.
6. Intellectual property
For one-time custom product development, the commissioning client company owns the intellectual property rights in the deliverables created specifically for it, including source code, designs and documentation, once all amounts due under the agreement have been paid in full. Until payment in full, NSDBytes retains those rights and grants the client a licence to use the deliverables for the purposes of the project.
Existing NSDBytes products, tools and libraries remain the property of NSDBytes. Their use, including white-label or subscription arrangements, is governed by the applicable product or service agreement. Third-party and open-source components remain subject to their own licences.
Liability and termination
7. Limitation of liability
NSDBytes shall not be held liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our services, even if advised of the possibility of such damages.
8. Termination
Either party reserves the right to terminate services with a written notice period as outlined in the service agreement. Termination does not relieve the client of any financial obligations incurred before the termination date.
Governing law and amendments
9. Governing law
These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.
10. Amendments
NSDBytes reserves the right to modify or update these terms and conditions at any time. Clients will be notified of any changes, and continued use of our services after such modifications constitutes acceptance of the updated terms.
By engaging NSDBytes’ services, you acknowledge that you have read, understood, and agreed to these terms and conditions.
Refund policy
11. Refund policy
For details regarding refunds, cancellations, and our payment dispute resolution process, please refer to our Refund Policy, which is incorporated by reference into these Terms and Conditions.