The operating challenge
Property-verification requests needed different services and pricing according to provincial and municipal rules. Customers, brokers and administrators required one order state without erasing those regional differences.
Case study / Client delivery / Real estate
A property-verification platform brought property submissions, broker participation, rule-specific services, payment and administration into one traceable workflow.
The project at a glance
01 / Product context
Understand the operating problem, the product approach and the responsibilities brought together behind the final screens.
Property-verification requests needed different services and pricing according to provincial and municipal rules. Customers, brokers and administrators required one order state without erasing those regional differences.
The product organised verification as an explicit order workflow: collect property context, apply the relevant service rules, support broker participation and keep payment and operational status visible to the responsible roles.
02 / Delivered scope
The delivered capabilities are grouped by the people, decisions and workflows each part of the product supports.
A structured path for brokers and customers to provide property details for a verification request.
Service and payment context shaped by the relevant provincial and municipal requirements.
A workflow for brokers to participate in and fulfil requested verification work.
A back-office view of orders, services, transactions and their current state.
Build from real context
We’ll help define the smallest credible product scope, the systems it must connect and the evidence needed to operate it responsibly.